Press 1 for English, Press 2 for Spanish
Fri 30th Jan 2009 02:05AM
According to a recent article in the SSA Globe titled Americans Losing Patience with Customer Service,
More than a fifth of all callers hang up on customer service reps before their problem can be resolved.
Callers also tended to rate services from offshore call centers lower than those in the US.
Poor ...
The original article is located at: Press 1 for English, Press 2 for Spanish