Fri 25th Apr 2008 02:03AM
Having a good website is essential for almost every business nowadays in the 21st century. Thanks to the Internet, people shopping for almost anything have become accustomed to sitting in front of a computer and getting all of the information they want with just a few clicks of the mouse.
A website for a self storage company needs to be user friendly for both potential customers and current tenants alike. New customers are often shopping around and will want to browse the site to gain valuable insight, while existing tenants just want to get on the website and quickly take care of business.
People that are thinking about getting a self storage unit often have no idea what they are doing. They have never rented a space before and do not even know what kinds of questions to ask. Instead of feeling foolish by asking an employee silly questions, the potential customer that is shopping around is able to simply go to the website and get all of their questions answered.
A good self storage website will explain, in language that a novice can understand, all of the different aspects of self storage. These newbies have no clue as to what size of a unit they would need or how the lease works or what amenities are important. All of this information is found on the website in terms a layman can easily understand.
Another great thing about having a good website is that it will make clear how much stuff will fit into different sizes of units, and will usually have pictures to help the person shopping to get more of a visual. For example, a website might have a two dimensional picture of a square that represents a 5x5 unit, and will show a few small pieces of furniture and some boxes inside of the square. Likewise a rectangle representing 10x20 will show a car parked inside of it. These visuals help a potential tenant to get a better idea as to what actually will fit into different sizes of units, and what size will work best for them and their belongings.
Once this person that is shopping for a self storage facility has found what they are looking for they should be able to go ahead and reserve a space on the website right then and there. With step by step directions, the new customer should be able to choose the size, type, and price of a unit that will work best for them. And they should be able to reserve the unit for the timeframe in which they will need it. The facility employee will then be able to email or telephone the new customer with any additional information that is needed.
A good self storage website also needs to have a section just for current renters. It needs to be a secure area where the tenant is able to log into with his or her own individual password and take care of business. They should be able to pay a bill or update their personal information or view their previous billing statements.
Self storage is a perfect example of an industry that benefits from using the Internet as a tool. Having an excellent website can assist a company with increasing its business and it will help in keeping current tenants happy. And the best part about a company having a good website is that they are able to continue doing business 24-7, without having to pay humans any additional compensation!
September 2006 Self Storage Blog Archive
Self Storage Article Directory - Self Storage Vendors
The original article is located at: Online Storage Search