Self Storage News
Items 1-20 out of 392 displayed - view 20 | 35 | 50 per/pg

Self Storage Employment Laws
Sat 31st Jan 2009 02:05 AM
The storehouse industry is growing in leaps and bounds and new professional establishments are coming up giving a vast scope for self storage employment in nearly all cities and towns of the nation. Many of the real estate firms are now expanding... [Read more]

Steps To Develop A Quality Assurance Plan
Sat 31st Jan 2009 02:04 AM
The objective of quality assurance plan is to develop and design the activities related to quality control project for the organization. Actually, it is a composite document containing all the information related to the quality control activities. This... [Read more]

Quality Assurance Management In Quality Assurance
Sat 31st Jan 2009 02:04 AM
Quality assurance management is to assure total quality in each and every aspect of business for providing total client satisfaction. Intelligent, dedicated and sincere effort always eventually leads to quality. But, this approach should be maintained... [Read more]

Mystery Shopping Software For Increase In Business
Sat 31st Jan 2009 02:03 AM
When the whole world is looking up to the computers and software and special shopping is mostly an online operation then mystery shopping software do have the most important part to play in the whole industry. The most important software is for... [Read more]

Real Estate Land Investment
Sat 31st Jan 2009 02:02 AM
Real property means anything that stands on the land including the land itself. People do not only invest in homes and storage buildings and offices but also in real estate land including farmland, ranches, etc. These pieces of land vary in size and... [Read more]

Storage Customers
Sat 31st Jan 2009 02:01 AM
Man, my wallet is not as tight as it once was. I don’t know what happened. Maybe I am a blessed child or maybe the planets are aligned in such a way that I do not have to pinch every cent as some people out there. Now do not get ...The original... [Read more]

Real estate is a lucrative investment option
Sat 31st Jan 2009 02:01 AM
With a continual economic progress, the real estate prices are soaring high to a very large extent. By managing the rental real estate, one can easily engage in moneymaking without worrying about the property. Investing is real estate market seems to... [Read more]

Phone Number Please, Area Code First
Fri 30th Jan 2009 02:05 AM
I am certain that everyone has heard or even said the following; assuming makes an (fill in the blanks). Assuming is not good in any situation, especially with self storage industry or in any sales position.  It is extremely important not to assume... [Read more]

Would You Like Self Storage With That?
Fri 30th Jan 2009 02:05 AM
One of our locations that we answer for at our call center also has a Uhaul truck service. The manager at the site claims that more than 60% of her self storage rentals come from the Uhaul phone line. Her sites rent self storage and trucks and she has... [Read more]

Sometimes You Need More Than a Band Aid
Fri 30th Jan 2009 02:05 AM
You can’t fix a leak with some waterproof paint! Take my word for it. The sellers who we purchased our home from probably thought they were getting one over on us when they attempted to fix the leaking basement with some waterproof paint. It didn’t... [Read more]

Press 1 for English, Press 2 for Spanish
Fri 30th Jan 2009 02:05 AM
According to a recent article in the SSA Globe titled Americans Losing Patience with Customer Service, More than a fifth of all callers hang up on customer service reps before their problem can be resolved. Callers also tended to rate services... [Read more]

July Is Booming
Fri 30th Jan 2009 02:05 AM
I am glad that the self storage industry is busy right now. A few months back I had surgery on my shoulder and was unable to work for a period of time.  Then when I did get back to the PhoneSmart call center I got sick with a very bad ...The original... [Read more]

Self Storage Customers Can Be Funny
Fri 30th Jan 2009 02:05 AM
I had the opportunity to work in the PhoneSmart Call Center on the 4th of July this year.  We had a small skeleton crew, and everyone brought goodies for an ice cream social, so we had a lot of fun.    We knew ahead of time that the majority of our... [Read more]

Helping A Special Customer
Fri 30th Jan 2009 02:05 AM
Sometimes we get a call that can really tug at your heartstrings!  Yesterday I took a call from a customer looking for a self storage unit because his mother who has Alzheimer’s disease had sold all of her belongings from her storage unit.  Luckily... [Read more]

Sales 101 Refresher
Fri 30th Jan 2009 02:05 AM
Sales 101 is the basic structure for selling a storage rental to someone. Now in reality, you can’t sell anyone anything, but you can help people talk themselves into renting form you . If you share a smile with them at the very beginning of your... [Read more]

Building Value
Fri 30th Jan 2009 02:05 AM
With all industries that are blanketed under sales, including the self storage industry, it is good build value into your product or location.  In the self storage industry building value into the property is easy to do by mentioning the security... [Read more]

StorageMart Is Your Storage Solution
Fri 30th Jan 2009 02:05 AM
StorageMart is an excellent choice for anyone needing self storage.   All of our facilities are very clean, safe, and secure. Our locations are always fenced and well lit, with video cameras and door alarms.  There is an on-site manager living at... [Read more]

I Like July So Far
Fri 30th Jan 2009 02:05 AM
I wrote in the self storage blog the other day that I thought June was soft and I was not happy about it. I am liking July so far- and I am liking it a lot. Call volume is up by a good 20% a day. Yes, there have been ...The original article is... [Read more]

Overcoming Objections (i.e. Excuses)
Fri 30th Jan 2009 02:05 AM
Phone reps at the PhoneSmart call center hear a variety of different reasons as to why a caller does not want to reserve a unit.  Over the years we have come up with many different replies to their excuses, which we share amongst ourselves.  Here is... [Read more]

Happy Fourth Of July!
Fri 30th Jan 2009 02:05 AM
We have made it to another Fourth of July. This is about the middle of the self storage season. We have the 2nd Quarter behind us now. How was your Q2? It looks like our clients had a softer June than we anticipated. We saw fewer calls per store and... [Read more]


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Items 1-20 out of 392 displayed - view 20 | 35 | 50 per/pg