How to Get a Free Local Self Storage QuoteDate Added: September 12, 2007 05:05:02 PM
|Category: Self Storage|
How to Get a Free Local Self Storage Quote
In this fast paced world of dynamic rapid-fire high speed, high tech information services we often suffer time poverty. It can be difficult to find the time to gather information but there are some simple and helpful hints to help get a free local self storage quote.
Most people start a search for pricing and availability in the telephone yellow pages. These can be accessed in the local telephone directory book or on Internet sites that offer yellow pages categories. When starting to get a free local self storage quote a comfortable chair with good lighting will make the process more comfortable. Also have a note pad and pen or pencil as there can be quite a selection of companies in any area and it is easy to get confused about what is which.
To get the best information with a free local self-storage quote, make a list of questions. Also list what you are going to put in storage. The person in the office will have a list of questions for you as well but make certain that all of your questions are answered before the call ends. Using your questions and the store employee's questions and answers will help determine the most useful and cost effective size storage unit for you.
Starting with the first listed company, note any special offers such as discount coupons or free truck to use with move along with the company name, address and phone number before you place the call. When local staff answers make note of the person's name and the time of the call for later reference. A skilled and knowledgeable store employee will walk you through an organized plan to help you determine which unit will best work for you. Any employee with superb customer service skills will gladly give you a free quote on local self storage that will include recommendations for size and type of unit. If you receive only curt, abrupt answers punctuated by long silences perhaps this is not the facility for you.
There are several factors that can increase your satisfaction in your self storage experience. There are several factors that can make it difficult and unpleasant. Most of these factors are in the hands of local staff. It is very important in this initial stage to eliminate the possible sources of frustration. This is why good notes on each facility that also reflect the demeanor and professionalism of the staff member are important.
As you continue your search for a free quote on self storage make note of the location. You will need to judge if the lower price at a facility across town will be a better bargain than the facility just down the street. This should be measured not only in the cost of driving but in the time cost to get to the facility. You may be able to put your things in storage and never have to get something out but if you do need to visit your self storage unit it will be a much more pleasant experience if it is more conveniently located.
Talking directly with store personnel can give a wealth of good information but it is also very beneficial to obtain information from current or former tenants. Working on the referral from a current or former tenant can aid in cutting through some of the leg work of obtaining a free local self storage quote. It is well and good to take the advice of a store employee but the best source of information about a self storage facility is a former or current tenant. Comparing the price quote your were given with the price information from a tenant can expose a company which first quotes an inflated price to give “wiggle room” to store managers. If there is a significant difference this may be an indication of a less than fair price policy. Remember the best way to get the best free quote on local storage is to consider all possibilities. After all, you are placing personal property that you value enough to pay to have it in storage in the hands of strangers. The lowest price may not be the best.
Another way to get a free local quote on storage is in the local neighborhood newspapers that offer advertising space. Money saving coupons and offers usually fill a large portion of this space and it is an excellent venue to find your nearest self storage facility. The facility may be offering discounts on moving and storage supplies, truck rental, or storage units. The ads may offer a loss leader special on a first month rental, free locks with move-in, or waiver of administrative fees.
Many self storage companies maintain a web site that offers directions to the facility, a zip code locator to help find the facility most convenient for you, pictures of the facility and a list of amenities such as, free truck with move in, and special offers on first months rental or specials fees for longer term rentals. Many of the web sites also offer a size calculator to help decide the most effective size for your needs. Some offer a pricing schedule or give the contact information for local stores and hours of operations.
The really efficient operations employ an off site sales force call center that is staffed while the facility is closed, on holidays, and after hours to speak directly with prospective tenants to give this information with a human touch. If it is a roll over call center a prospective tenant can obtain a free quote on local self storage even when the on site personnel are working with other customers or on the phone. A company so dedicated to first class customer service that they will pay a call center just to catch the calls that might go to voice mail is very interested in gaining and keeping customers. In our fast paced world speaking to a skilled professional on the phone can save you time and money.
Of course, it is always best to go into the self storage facility. This will give you the opportunity to see for yourself how the facility is maintained. Is it clean, do all of the buildings appear to be properly repaired with no broken glass, no visible damage to walls or roofs. Do you see any evidence of rodents or insect pests? Is the lot free of trash and debris? Do they have a well stocked line of moving and storage supplies? Is the store manager professionally dressed and well groomed? All of this can tell you a lot about what your self storage experience will be. When you are looking for the best deal in a free quote on local storage no matter how low the price if your possessions are exposed to potential damage it is no bargain.
The next important step in getting a free local quote of self storage is to match your need to size of the unit(s) offered. A conscientious manager will try to find a unit size that will best meet your needs rather than try to pressure you into taking a unit too big or too small. While it is a waste of money to rent something too big, there is nothing worse than being on site, after office hours, with everything loaded on a rental truck that you have to return in the morning and finding out that everything is not going to fit in the unit. It is also good to have a bit of elbow room in the unit in case you need to find something at a later date or need to sort through what is in storage.
With so many things to consider it becomes apparent that the best way to obtain a free quote on local self storage is to deal with a skilled professional. If a manager is not willing to spend the time to give you solid information or to spend the time necessary with you on the phone the manager can always invite you in for a tour of the facility. One of the best ways to judge the service you will receive is in this first contact. If the manger seems bored, intolerant, condescending, or arrogant this may not be the place for you.
Whether you are on the phone or meeting the store personnel face to face you are looking for a self storage experience that will be hassle free. If is like pulling teeth to get answers to the most elementary questions about self storage how easy will it be to get help if you are having problems with your gate entry code? How easy will it be to get answer to a question about your bill and will the manager return your call if you leave a voice mail message? These may sound like minute and unimportant issues but if your credit card is billed twice for monthly storage, if the roof in the unit has been damaged, or if you are locked in (out) of the gate do you wish to be in the hands of an uncaring incompetent or a consummate professional dedicated to your needs? If you receive a free local quote fro self storage keep in mind what should go with the storage unit.
Now that you have eliminated facilities that do not offer all you need or do not seem to meet your needs you may wish to redo the list that you started making in the beginning of the search. Revise your checklist to include all of the features, benefits and amenities of the storage facilities that had the best price, were most conveniently located, and had skilled professionals who made you feel secure and welcome. Work out your budget for self storage using the information you have gained. Ask yourself such questions ad “How much money will the free truck save me?” “Are the extended gate access hours worth the extra cost of this unit or the other?” “Do I trust the store manager to give me the service that I need?”
If there is not sufficient time for all of this there are real estate professionals, renting agents, moving companies and related industries that have business history with self storage facilities. It is often well wroth your time to ask for a recommendation from any of these before you expend the time to seek a free quote from any local self storage facility. If a mover, for instance, reports to you that they have moved several dissatisfied customers out of a company location then it could be considered a waste of time to seek a quote from that store.
The self storage industry is so competitive and there are so many companies to choose from that the best of them will be every thing to make sure that you feel welcome, secure, and relaxed doing business with them. You will be paying good money to store your belongings and you deserve good value. The lowest price may not be the best value. In fact nearly all of the storage facilities in any given area will be within a dew dollars of each other if they have the same investment in security, maintenance, amenities. When calling for a free quote on local self storage it is important to make certain that you are comparing apples to apples. If everyone in town is offering a 10 x 10 drive up self storage unit for $85 per month and you are offered a 10 x 10 drive up storage unit for $39 per month there may be a reason why not to trust your valuable belongings to them. The old adage “you get what you pay for” is every bit as true in self storage as any other industry or product.
A good self storage manager, working in a facility with a commitment to excellence will not only be trying to keep a satisfied customer but will also appreciate the good word or mouth advertising that a happy customer generates and the future business that will bring in. Self storage companies spend a great deal on yellow page and news print advertising, on construction, maintenance, and amenities. They know that if you are not happy you can go a little down the road to find another place. A bit of time on the phones, on line or talking with professionals can certainly add up to a best deal and best experience.
With that good experience under your belt you can be of service to others in your family, at you place of employment, in your community organizations that may also be in need of a free quote for local self storage. You can relate your experiences (good or bad) and help to steer them to a self storage facility that will serve them with professionalism and good customer care.
There are many people who use self storage only one time but there are people who need self storage on multiple occasions. Once a customer has been through the experience it is then easier to know exactly what to look for when getting a free quote on self storage in any location.
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